Terms of Service
Working English translation. The legally binding version is the Polish version available at /regulamin.
Contents
General provisions
1.
- Company name: Jacek Czekaj GLAMOUR
- Registry: CEIDG
- NIP: 693 20 222 79
- REGON: 021380615
- Address: 66-100 Sulechów, ul. Jana Pawła 2 46
- Contact phone: 509 364 810
- e-mail: kontakt@przedchwila.pl
2. Contact details and complaints address
- Name: Jacek Czekaj
- Contact phone: 509364810
- e-mail: kontakt@przedchwila.pl
3. Definitions
Operator
Jacek Czekaj Glamour, with its registered office at ul. Jana Pawła 2 46, 66-100 Sulechów, NIP: 6932022279, registered in the Central Register and Information on Business Activity (CEIDG), the owner and administrator of the PRZED CHWILĄ platform, providing services electronically and offering access to digital content via the website przedchwila.pl.
User
A natural person, legal person or organisational unit with legal capacity, using the platform, the Website or the digital content offered by the Operator, regardless of whether a purchase has been made.
Consumer
A User who is a natural person purchasing digital content or using services provided by the Operator for purposes not directly related to their business or professional activity, having the status of a consumer within the meaning of applicable law.
Course
A paid digital content of an educational nature made available by the Operator: PDF files, exercises, additional materials or other digital content related to the "PRZED CHWILĄ" project.
DIGITAL CONTENT
Data produced and delivered in digital form, made available to the User by the Operator within a Course or the Platform, including in particular video materials, audio recordings, PDF files, educational materials, exercises and content available in electronic form.
Digital service
A service provided electronically by the Operator to the User via the WebToLearn Platform, enabling in particular access to a Course, the User Account, Digital Content or the functionalities of the PRZED CHWILĄ Platform.
Account or User Account
An individual panel assigned to the user within the Przed Chwilą platform, enabling access to purchased Digital Content, Courses and Platform functionalities after logging in using personal data.
Terms of Service
This document defining the rules of using the platform, purchasing courses, accessing digital content and the provision of Digital Services by the Operator.
Clauses concerning the subject of service
Nature of the Course
Courses and Digital Content made available within the PRZED CHWILĄ project are exclusively educational, developmental and informational in nature.
The purpose of the courses is to share knowledge, observations and the author's original materials concerning everyday functioning, awareness of one's own reactions, tension, stress and mechanisms related to mindfulness and self-observation. The User acknowledges that the content presented is general, educational and original in nature, and does not replace contact with a doctor, psychologist, psychotherapist or any other specialist. In the event of health, mental or emotional difficulties requiring specialist support, it is recommended to seek appropriate professional help. The "PRZED CHWILĄ" project does not guarantee the achievement of any specific psychological, emotional, health or life outcomes. The materials made available within the Project serve solely to expand awareness of everyday reactions, tensions, automatisms and ways in which a person functions in the context of daily life.
No medical or therapeutic nature
The PRZED CHWILĄ project, the Courses, the Digital Content and the digital services offered by the Operator do not constitute a health service, medical, psychological or psychotherapeutic advice. The materials made available within the project do not serve to diagnose, treat or prevent illnesses or disorders of mental or physical health.
No individual consultations
The Operator does not provide individual medical, psychological or therapeutic consultations as part of the Project, nor does it provide recommendations tailored to the individual health condition of the User. The User uses the Courses and Digital Content independently and at their own responsibility.
Clauses concerning the conclusion of the contract and payments
§ 1. Placing Orders and conclusion of the Contract
Orders for Courses and Digital Content available in the Service may be placed 24 hours a day, 7 days a week, via the order form available in the Service.
In order to place an Order, the User:
- selects a Course or Digital Content,
- provides the required data,
- accepts the Terms of Service and the required consents,
- makes payment in accordance with the selected payment method.
The Contract between the Operator and the User is concluded upon the effective payment and confirmation of acceptance of the Order by the Operator.
Confirmation of the conclusion of the Contract is sent to the User electronically to the e-mail address provided when placing the Order.
§ 2. Prices and payments
All prices given in the Service are gross prices and are expressed in Polish złoty (PLN). PLN 399 gross.
The User may make payment using the payment methods currently available in the Service.
Payments are handled by external payment operators cooperating with the Operator.
The Operator reserves the right to change the prices of Courses and Digital Content; price changes do not affect Orders placed before the date on which the changes take effect.
§ 3. Delivery of Digital Content
Access to purchased Courses or Digital Content is granted via the WebToLearn training platform or another platform indicated by the Operator.
Access to Digital Content is granted immediately after the payment has been credited,
Courses and Digital Content are made available in digital form, in particular as:
- video materials,
- PDF files,
- text materials,
- audio or multimedia materials.
The scope and period of access to the Digital Content is determined each time in the description of the given Course or offer.
§ 4. Sales documents
The Operator issues a sales document in accordance with applicable tax law.
The sales document may be delivered electronically to the e-mail address provided by the User.
The User consents to receive sales documents in electronic form, unless the law provides otherwise.
Clauses concerning the account, access and technical requirements
§ 1. User Account
Use of the Courses and Digital Content requires the creation of an Account on the WebToLearn training platform or another platform indicated by the Operator.
The User is obliged to provide true and current data when creating the Account.
The User is obliged to keep the Account login data confidential and to secure access to the Account against unauthorised persons.
The User is responsible for actions taken using their Account, except in situations resulting from circumstances beyond the User's control.
§ 2. Technical requirements
The use of the Service and the Digital Content requires:
- a device enabling access to the Internet,
- an up-to-date version of an internet browser,
- an active connection to the Internet,
- an active e-mail address,
- the ability to play audio and video materials and to open PDF files.
The Operator exercises due diligence to ensure that the Service and the Digital Content function properly on the most popular devices and internet browsers.
The Operator does not guarantee full compatibility of the Service with every device, operating system or technical configuration of the User.
§ 3. Scope and period of access
The User receives access to the full scope of the purchased Courses and Digital Content available within the selected offer.
Access to the Courses and Digital Content is granted for a period of 12 months from the date access to the Account is granted, unless the description of the given offer states otherwise.
Upon expiry of the access period, the User's Account may lose access to the Digital Content covered by the given offer.
The Operator reserves the right to introduce temporary technical breaks related to maintenance, updates or development of the Service or the training platform.
§ 4. Prohibition on sharing the Account
The User Account is individual in nature and is intended exclusively for personal use by the User.
Sharing login data with third parties is prohibited.
The Operator may restrict access to the Account or take appropriate technical measures in the event of a breach of the provisions of the Terms of Service concerning sharing the Account with third parties.
Clauses concerning digital content and digital services
§ 1. Functionality, compatibility and interoperability
Digital Content made available within the Service includes in particular:
- video materials,
- PDF files,
- text materials,
- audio or multimedia materials,
made available via the WebToLearn platform or another platform indicated by the Operator.
Proper use of the Digital Content requires:
- a device with Internet access,
- an up-to-date internet browser,
- the ability to play audio and video materials,
- the ability to open PDF files,
- an active e-mail account.
The Operator exercises due diligence to ensure that the Digital Content is compatible with the most popular operating systems and internet browsers.
The Operator does not guarantee full interoperability of the Digital Content with every device, operating system or individual technical configuration of the User.
§ 2. Updates of Digital Content
The Operator may update the Digital Content, in particular within the scope of:
- technical fixes,
- organisational updates,
- development of educational materials,
- functional changes to the training platform.
Updates may be introduced during the User's period of access to the Course or Digital Content.
The Operator is not obliged to deliver new versions of the Course going beyond the scope of the purchased offer, unless otherwise stated in the description of the offer.
§ 3. Conformity of Digital Content with the Contract
The Operator is liable for the conformity of the Digital Content or Digital Services with the Contract in accordance with applicable law.
Digital Content is considered to be in conformity with the Contract if, in particular:
- they correspond to the description provided in the Service,
- they are fit for the purpose for which content of this kind is normally used,
- they remain available for the period indicated in the offer,
- they have the functionalities described in the Service.
The Operator is not liable for the inability to use the Digital Content resulting from:
- the User's failure to meet the technical requirements,
- problems with Internet access on the User's side,
- the operation of devices or software belonging to the User.
§ 4. Complaints concerning Digital Content and Digital Services
The User may submit a complaint concerning the Digital Content or Digital Services in the event of their non-conformity with the Contract.
The complaint should contain:
- the User's data,
- a description of the problem,
- an indication of the non-conformity
- a contact e-mail address.
The complaint may be submitted electronically to the e-mail address indicated in the Terms of Service.
The Operator examines the complaint within 14 days from the date of its receipt.
If the complaint is upheld, the Operator will bring the Digital Content or Digital Service into conformity with the Contract within a reasonable time and without undue inconvenience to the User, in accordance with applicable law.
Clause concerning withdrawal from the contract
§ 1. Right of withdrawal from the Contract
A Consumer has the right to withdraw from a distance Contract within 14 days from the date of its conclusion, without giving any reason, subject to the provisions set out below
In order to exercise the right of withdrawal from the Contract, the Consumer should inform the Operator of their decision by means of an unambiguous statement sent electronically or in writing to the contact details indicated in the Terms of Service.
To meet the withdrawal deadline, it is sufficient to send the information before the expiry of the deadline indicated in section 1.
§ 2. Exclusion of the right of withdrawal from the Contract
In accordance with art. 38 point 13 of the Polish Consumer Rights Act, the right of withdrawal from the Contract does not apply to the Consumer in the case of a Contract for the supply of Digital Content not delivered on a tangible medium, for which the Consumer is obliged to pay a price, if:
- the Operator has commenced performance with the express prior consent of the Consumer,
- the Consumer has been informed before performance commenced that, after the performance has been completed,
- they will lose the right of withdrawal from the Contract,
- the Consumer has acknowledged the loss of the right of withdrawal from the Contract,
- the Operator has provided the Consumer with confirmation of the conclusion of the Contract on a durable medium.
The User consents to the commencement of performance before the expiry of the period for withdrawal from the Contract by gaining access to the Digital Content or Digital Services.
Upon gaining access to the Digital Content or Digital Services, the User acknowledges the loss of the right of withdrawal from the Contract in the cases provided for by law.
§ 3. Withdrawal form
The Consumer may use the template withdrawal form attached to the Terms of Service, however this is not mandatory.
§ 4. Out-of-court methods of dispute resolution
The Consumer has the option of using out-of-court methods of complaint handling and pursuing claims in accordance with applicable law.
Detailed information on the possibility of using out-of-court methods of dispute resolution is available from the locally competent consumer ombudsmen and on the websites of the relevant consumer protection institutions.
The template withdrawal form constitutes an annex to these Terms of Service,
Licence and copyright clauses
§ 1. Licence
Upon gaining access to a Course or Digital Content, the Operator grants the User a limited, non-exclusive, non-transferable licence to use the Digital Content solely for their own personal use.
The licence is granted for a fixed period corresponding to the period of access to the Course or Digital Content indicated in the offer.
The User may use the Digital Content only in accordance with its purpose and the provisions of the Terms of Service.
§ 2. Protection of Digital Content
All materials made available within the Project, in particular:
- video recordings
- PDF materials,
- text content,
- graphics,
- designations,
- names,
- visual identity elements,
are subject to copyright protection or other rights belonging to the Operator or to entities cooperating with the Operator.
In particular, the following are prohibited:
- copying the Digital Content,
- distributing the materials,
- making the materials publicly available,
- reselling the materials,
- transferring access to third parties,
- publishing the materials on the Internet or in social media,
- downloading and using the materials in a manner exceeding the permitted use resulting from the law.
§ 3. Prohibition on commercial use
Without the prior written consent of the Operator, it is prohibited to use the Digital Content or the materials of the Project for:
- conducting trainings,
- courses,
- webinars,
- educational activities,
- commercial activities
- creating derivative materials,
- building products competing with the Project.
It is prohibited to use the name of the Project, logos, designations or visual identity elements of the Operator in a manner that may suggest cooperation, partnership or authorisation by the Operator without its prior consent.
§ 4. Infringement of rights
In the event of a breach of the provisions of this section, the Operator may:
- restrict or block the User's access to the Course or the Account,
- take action provided for by law,
- pursue claims for infringement of copyright or breach of the licence terms.
The provisions of this section do not exclude any other rights of the Operator arising from applicable law.
Complaints
§1. Complaints concerning Digital Content and Digital Services
The Operator is liable for the conformity of the Digital Content or Digital Services with the Contract in accordance with applicable law.
The User may submit a complaint concerning:
- lack of access to the Digital Content,
- technical problems related to using the Platform,
- non-conformity of the Digital Content or Digital Services with the Contract.
- Login problems
- lack of access to the account.
Complaints should be submitted electronically to the e-mail address: kontakt@przedchwila.pl
The complaint should contain:
- the User's first name and surname,
- the e-mail address used during the purchase,
- a description of the problem,
- a description of the User's request.
The Operator examines the complaint within 14 days from the date of its receipt.
The response to the complaint is sent to the User's e-mail address.
If data necessary to examine the complaint is missing, the Operator may ask the User to supplement it.
The template complaint form constitutes an annex to the Terms of Service.
Technical requirements
The use of the Platform and the Digital Content and PDFs requires:
- a device with Internet access,
- an up-to-date version of an internet browser supporting JavaScript and cookies
- an active e-mail account,
- the ability to play audio and video materials,
- cookies enabled.
The Operator exercises due diligence to ensure that the use of the Platform takes place in a continuous and uninterrupted manner, however it does not guarantee uninterrupted access to the service.
The Operator is not liable for technical problems resulting from:
- malfunction of the User's device,
- lack of Internet access,
- use of out-of-date software.
- failures on the part of Internet providers.
The Platform is compatible with the current versions of the most popular internet browsers, in particular Google Chrome, Safari, Mozilla Firefox and Microsoft EDGE.
The Operator does not guarantee full interoperability of the Platform with non-standard software or with devices modified by the user.
GDPR clause
§ 1. Personal data administrator
The Administrator of the personal data of Users is the Operator indicated in the Terms of Service.
Personal data is processed in accordance with applicable law, in particular:
- Regulation (EU) 2016/679 of the European Parliament and of the Council (GDPR),
- the Polish Act on Provision of Services by Electronic Means,
- the Polish Consumer Rights Act.
§ 2. Scope and purposes of data processing
The Users' personal data may be processed for the purpose of:
- performance of the Contract,
- handling the User Account,
- processing payments,
- contact with the User,
- issuing sales documents,
- handling complaints,
- fulfilling obligations arising from the law,
- ensuring the proper operation of the Service.
The scope of processed data covers solely the data necessary to fulfil the purposes indicated above.
The Operator does not process special category data, in particular data concerning health, unless such an obligation arises from the law.
§ 3. Data recipients
Personal data may be transferred to entities cooperating with the Operator solely to the extent necessary to provide the services, in particular:
- payment service providers,
- training platform providers,
- hosting providers,
- IT service providers,
- entities providing accounting or legal services.
Personal data is not sold to third parties.
§ 4. User's rights
The User has the right to:
- access to their data,
- rectification of data,
- erasure of data,
- restriction of processing,
- data portability,
- objection to data processing,
- lodging a complaint with the President of the Personal Data Protection Office.
Detailed information on the processing of personal data is set out in the Privacy Policy available in the Service.
§ 5. Data security
The Operator applies appropriate technical and organisational measures aimed at protecting personal data against unauthorised access, loss, destruction or unauthorised modification.
The Operator exercises due diligence in securing personal data and limits access to data exclusively to authorised persons.
Changes to the Terms of Service
The Operator reserves the right to amend the Terms of Service in the event of:
- changes in legal regulations,
- changes in the functionality of the Platform,
- expansion or change of the scope of services provided,
- the need to clarify the provisions of the Terms of Service.
Users will be informed of changes to the Terms of Service through the publication of the new version of the Terms of Service on the Project website.
Changes to the Terms of Service do not infringe rights acquired by Users before the changes take effect.
Changes to the Terms of Service take effect on the date of their publication, unless stated otherwise.
Access to the platform and account expiry
Access to digital content
Access to purchased digital content is granted for the period indicated in the description of the product or offer available on the website.
After the access period expires, the user account may be deactivated or deleted along with the data assigned to it, with the exception of data whose further storage is required by law, by billing purposes, by tax obligations or by the legitimate interest of the Administrator.
The Administrator may also retain a limited scope of data necessary to defend against or pursue claims in accordance with applicable law.
Payments
Electronic payments are processed via the Paynow operator handled by mBank S.A.
The Administrator does not independently process the full payment card data of users. Data necessary to process payments is processed directly by the payment operator in accordance with its own terms and privacy policy.
Out-of-court methods of dispute resolution
The Consumer has the option of using out-of-court methods of complaint handling and pursuing claims in accordance with applicable law.
Detailed information on the possibility of using out-of-court methods of dispute resolution is available from the locally competent consumer ombudsmen, the Voivodeship Inspectorates of the Trade Inspection and on the websites of the relevant consumer protection institutions.
The Operator informs that the European Commission ODR platform was discontinued on 20 July 2025 in connection with the repeal of Regulation (EU) No 524/2013 by Regulation (EU) 2024/3228.
Final provisions
The Terms of Service are governed by Polish law.
In matters not regulated by the Terms of Service, the relevant provisions of Polish law shall apply, in particular:
- the Civil Code,
- the Consumer Rights Act,
- the Act on Provision of Services by Electronic Means.
The Terms of Service are in force from 17.05.2026
The current version of the Terms of Service is available on the Project website.
"The Project is exclusively educational and informational in nature. The content presented within the Project does not constitute health, psychological, psychotherapeutic or medical services and does not replace individual consultation with a specialist."